Customer Service Clerk #1016

We are seeking a dynamic and detail-oriented individual to join our team as Customer Service and Logistics Clerk . In this role, you will play a key part in processing orders, tracking shipments, and ensuring an outstanding customer experience.

Key Responsibilities

• Provide professional customer service by phone and email.
• Receive, enter, and follow up on customer orders within the system.
• Verify product availability and communicate relevant information to customers.
• Coordinate shipments with carriers and monitor deliveries.
• Prepare and validate documents related to orders, shipping, and invoicing.
• Schedule appointments with carriers and ensure all necessary follow‑ups are completed.
• Collaborate with various departments to ensure delivery deadlines are met.
• Coordinate inventory transfers between warehouses when required.
• Respond to information requests and direct calls to the approp...