Customer Service Center Representative II, Billing (Hybrid)
E
Eversource Energy
📍 Manchester, NH, United States
Job Description
Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
Individual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations. Will work under moderate supervision and must exercise some judgment within a framework as established by supervision.
**PRIMARY DUTIES - ACCOUNTABILITIES** :
·Excellent interpersonal skills.
·Excellent oral and written communication skills.
·Thorough knowledge of customer related procedures and policies.
·Excellent PC skills, including mouse navigation.
·Excellent keyboarding skills.
·Excellent analytical skills.
·Excellent decision-making skills.
·Excellent organizational skills.
·Flexibility.
·Dependability.
·Reliability.
·Ability to work in a team enviro...
Individual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations. Will work under moderate supervision and must exercise some judgment within a framework as established by supervision.
**PRIMARY DUTIES - ACCOUNTABILITIES** :
·Excellent interpersonal skills.
·Excellent oral and written communication skills.
·Thorough knowledge of customer related procedures and policies.
·Excellent PC skills, including mouse navigation.
·Excellent keyboarding skills.
·Excellent analytical skills.
·Excellent decision-making skills.
·Excellent organizational skills.
·Flexibility.
·Dependability.
·Reliability.
·Ability to work in a team enviro...