Customer Service Call Handler

Customer Service Call Handler

Location: Sandwich

Pay: £14.00 per hour

Hours: Monday to Friday, 08:30 - 17:30

Contract: Temporary

Start Date: Immediate

Our client is looking for a friendly and professional Customer Service Call Handler to join their team on a temporary basis to support with a backlog of customer records and enquiries. This role involves making outbound calls to individuals, gathering and updating information, maintaining accurate records, and ensuring a positive customer experience throughout. The successful candidate will have excellent communication skills, strong attention to detail, and a professional telephone manner.

Key Responsibilities

• Make outbound calls to gather, verify, and update information.
• Speak with customers in a professional, friendly, and helpful manner.
• Confirm individual requirements and update records accordingly.
• Accurately record call ou...