Job Description
At Sonova, your work can help transform people’s lives. As a leading provider of innovative hearing care solutions, we’re not just a company that makes products, we’re a team on a mission to help people experience the joy of sound.
Every day, we push the boundaries of audio technology so our customers can enjoy life without limitations. Our talented and committed employees all over the world know they contribute to something greater than themselves – they create sense.
We have an exciting opportunity to join our Customer Service team. You will be responsible for delivering exceptional levels of service over the phone and through email ensuring that every communication is both a professional and a positive experience for our customers. You will be responsible for confidently handing customer queries promptly, balancing the needs of customers and the business to truly deliver best in class customer service.
The Role
To deliver a high level of cust...