Job Description
Our client, a leader in the financial services and fintech industry, is seeking a Customer Service Associate to join their team. As a Customer Service Associate, you will be part of the Customer Support team supporting clients and customers. The ideal candidate will have excellent communication skills, patience, and adaptability, which will align successfully in the organization.
**Job Title:** Customer Service Associate
**Location:** Sandy, UT (75 W Town Ridge Parkway)
**Pay Range:** $19–$21/hr
**Shift:** Training: First 2 weeks, and Nesting 1-2 weeks, 7:00 AM–4:00 PM (1-hour lunch). After training schedule: 3 associates: 8:00 AM–5:00 PM, 4 associates: 9:30 AM–6:30 PM
**What's the Job?**
+ Provide exceptional customer support via phone, email, and chat channels
+ Handle de-escalated customer inquiries with patience and professionalism
+ Assist clients with account information and troubleshooting
+ Maintain accurate rec...
**Job Title:** Customer Service Associate
**Location:** Sandy, UT (75 W Town Ridge Parkway)
**Pay Range:** $19–$21/hr
**Shift:** Training: First 2 weeks, and Nesting 1-2 weeks, 7:00 AM–4:00 PM (1-hour lunch). After training schedule: 3 associates: 8:00 AM–5:00 PM, 4 associates: 9:30 AM–6:30 PM
**What's the Job?**
+ Provide exceptional customer support via phone, email, and chat channels
+ Handle de-escalated customer inquiries with patience and professionalism
+ Assist clients with account information and troubleshooting
+ Maintain accurate rec...