Customer Service Associate

Confidential

📍 Hayward, California, United States

Full-time Information and Record Clerks

Job Description

Position Overview

We are currently hiring a Customer Service Associate to support in-person customer interactions at pre-scheduled community events and outreach locations. This role focuses on providing information, assisting with inquiries, and delivering a positive customer experience.

This is a full-time position ideal for someone who enjoys working with people, staying active, and being part of a team-oriented environment.

Key Responsibilities

  • Provide friendly, professional customer service at event locations

  • Answer questions and share accurate information with customers

  • Assist with event setup and breakdown as needed

  • Maintain a clean and organized workspace

  • Work collaboratively with team members to ensure smooth daily operations

  • Follow established guidelines and processes when interacting with customers