Customer Service Assistant

HIMO PHOTOGRAPHY (SINGAPORE) PTE. LTD.

📍 singapore, singapore, Singapore

Full-time Other-General

Job Description

Key Responsibilities
  • Welcome customers upon arrival, process online and walk-in bookings, verify appointments, manage scheduling, and coordinate photography and styling appointments to optimize the studio's daily operations.
  • Introduce HIMO's full range of photography packages and value-added services, provide professional consultations, and recommend the most suitable packages based on customers' needs.
  • Coordinate workflow among photographers, makeup artists, and photo retouchers, ensuring seamless communication of customer requirements throughout the entire service journey from consultation and photoshoot to photo selection and final delivery.
  • Maintain the cleanliness and presentation of the reception area and product displays, replenish daily supplies, and assist with general administrative duties within the studio.
Experience Requirements
  • Minimum 1 year of customer service experience, preferably in the phot...
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