Customer Service Assistant

Booker Group

📍 Oldham, England, United Kingdom

Permanent Information and Record Clerks

Job Description

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Customer Service Assistant

Job ref: 31613 Category: Customer Help
  • Salary Competitive
  • Location Best Food Logistics Royton
  • Contract Type Permanent
  • Hours 38 hours per week
  • Closing Date 5 August, 2026
  • Business Unit Best Food Logistics
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    Best Food Logistics Royton OL2 6JG

    Main Responsibilities

    Role and Responsibilities:

  • Ensuring that calls are dealt with quickly, efficiently and to the satisfaction of the client whenever possible.
  • Contacting customers and dealing with customers in a polite and professional manner.
  • Informing customers of potential problems with their deliveries (late deliveries) and informing customers of any difference in delivery time changes.
  • To escalate any information/issues to the team leader for furt...
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