Customer Service Apprentice

About This Opportunity

A fantastic opportunity has arisen to join the office staff at GT Services Cheshire in Knutsford. Working on their Customer Service desk, you will be dealing with customers on a day-to-day basis – handling queries, quotes and bookings.

A Normal Day Would Include

• Taking incoming and making outgoing calls
• Making bookings for customers
• Dealing with customer queries
• General Office duties
• Preparing necessary paperwork
• Updating the system with accurate notes
• Meeting and greeting customers on the day
• Ensuring customer contact details are captured
• Providing customer updates
• Follow up activity to ensure an excellent customer experience
• Being a team player and displaying a positive attitude towards team members and customers

How you will be supported

Full training and support will be provided by The Growth Company to help you ...