Customer Service Apprentice

Vertu Ford Bromley

Due to business growth, we have a fantastic opportunity for a Customer Service Apprentice to join the team at Vertu Ford Bromley. This is a full‑time role offering £8.00 per hour. As part of this role, you will undertake a 15‑month Customer Service Level 3 apprenticeship, delivered by an external provider and centrally managed by our Internal Talent Team. You will gain valuable experience and industry‑recognised qualifications while developing essential skills for a successful career in customer service.

As a Customer Service Level 3 Apprentice – Service Advisor, you will be the first point of contact for customers visiting our service department. You will provide excellent customer service, ensuring customers understand the process of their visit and what they need to bring with them. During their appointment, you will assist with completing paperwork, explaining technical terms in a clear and friendly manner, and setting expectations regardi...