Customer Service And Inside Sales Representative (Xico)

About the Role

The Customer Service and Inside Sales Representative is the primary inside point of contact between the sales team, our distributors and customers. Responsible for administering sales orders, return goods, credits, and act as first point of contact for technical inquiries. This position will help drive revenue growth by managing incoming sales inquiries, identifying new opportunities, and converting prospects into satisfied customers. You will nurture leads, deliver exceptional customer service, and help showcase the value of our products and services. Reporting to the Director, LATAM, this role offers an opportunity to contribute to the success of the sales team while growing your skills in a supportive, results-driven environment.

Responsibilities

• First point of customer contact for inquiries relating to pricing, product information, deliveries, product availability and shipping information.
• Provide accurate information abou...