Customer Service Agent
M
Moda para Autos, S. de R.L de C.V.
📍 tijuana, tijuana, Mexico
Job Description
Descripción y detalle de las actividades
Leader in Automotive Accessories is looking for motivated, energetic customer service agents to staff its US-based customer service center. Applicants must demonstrate a strong sense of professionalism and represent the organization in a courteous way. The customer service agent acts as a representative of the organization and liaison to customers and retailers, provides product information, and resolves customer service issues with courtesy, accuracy, and effectiveness. This is a full time position offering competitive compensation, full benefits, performance bonus based on customer metrics, and opportunity for growth.
**Responsibilities include**:
- Provide product information and troubleshoot installation issues
- Follow up outstanding issues, inquiries and order status
- Assist with and process orders, refunds, exchanges
- Create repair dispatches for customer and manage through completion
- Answer questions about warran...
Leader in Automotive Accessories is looking for motivated, energetic customer service agents to staff its US-based customer service center. Applicants must demonstrate a strong sense of professionalism and represent the organization in a courteous way. The customer service agent acts as a representative of the organization and liaison to customers and retailers, provides product information, and resolves customer service issues with courtesy, accuracy, and effectiveness. This is a full time position offering competitive compensation, full benefits, performance bonus based on customer metrics, and opportunity for growth.
**Responsibilities include**:
- Provide product information and troubleshoot installation issues
- Follow up outstanding issues, inquiries and order status
- Assist with and process orders, refunds, exchanges
- Create repair dispatches for customer and manage through completion
- Answer questions about warran...