Customer Service Agent

Excel Resourcing

📍 Ruislip Manor, Greater London, United Kingdom

Full-time other-general

Job Description

Customer Service Agent (Temporary)

Location: Ruislip
Duration: Approximately 1 month
Hours: Monday to Friday, 10:00am – 6:00pm
Pay Rate: £14.00 per hour

The Role

We are recruiting a Customer Service Agent to join a busy Managed Service Centre on a temporary basis. This office-based position is ideal for someone who enjoys helping customers, thrives in a busy environment, and can provide efficient administrative support.

Key Responsibilities

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Handling inbound customer enquiries via telephone and email.

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Providing accurate information and resolving customer queries professionally.

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Updating customer records and maintaining accurate system information.

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Processing customer requests in accordance with company procedures.

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Liaising with internal departments to ensure prompt resolution of customer issues.

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Managing a high vol...
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