Customer Service Agent

About Us 

Novra Corp was founded with a simple vision: to provide businesses with modern marketing support that is both strategic and practical. In a landscape where attention is limited and competition is constant, we help brands communicate more clearly, present themselves more effectively, and grow with intention

Position Summary

Novra Corp is seeking a Customer Service Agent to provide exceptional service by assisting customers, answering questions, and supporting daily customer service operations. This role is ideal for individuals who enjoy helping others and creating positive customer experiences.

Responsibilities

• Provide accurate information regarding company services and procedures
• Resolve routine customer concerns and escalate complex issues when necessary
• Maintain accurate customer records and documentation
• Process customer requests efficiently and professionally
• Coordinate with inter...