Customer Service Agent

BORAL

📍 Australia, Queensland, Australia

Full time Information and Record Clerks

Job Description

Your next opportunity

Based in Townsville, you will provide support for our customers in relation to orders and general enquiries.

Your day will involve:

  • Receive orders and enter them into our systems in a precise and agile manner (with training provided)
  • Understand production capabilities of the Boral plant and truck network Monitor progress of deliveries and provide delivery status information to the customer, using vehicle tracking systems
  • Forward planning to provide efficient and effective logistics and resource allocation
  • Facilitate effective order fulfilment to maximise volume, profitability and customer service
  • Build professional relationships with customers and internal teams.

What are we looking for?

  • Enthusiastic customer focus, willing to be an integral part of a busy and efficient order-taking and distribution team
  • Strong ve...
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