Customer Service Agent

CorTech

📍 Austin, Texas, United States

Contract Information and Record Clerks

Job Description

Shift timings: 7:30AM - 4:30PM
REQUIREMENT Associates degree preferred, high school diploma or equivalent required, plus a minimum of five years of service industry experience managing service operations and / or service scheduling. Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. Must have strong interpersonal skills to effectively communicate with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence. Able to prioritize work activities based upon financial impact to desired business goals. Experience and/or basic project accounting or costing principals is desired. Able to influence diverse teams to accomplish tasks/goals. RESPONSIBILITY LEVEL: Under general supervision, coordinates customer service requests, from initiation to service completion, and maximizing technical resourc...
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