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Customer Service Advisor

Yorkshire Building Society

📍 York, England, United Kingdom

Permanent - Part Time Information and Record Clerks
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Job Description

About the Role

As a Customer Service Advisor you’ll:

  • Get to know our members and support them in finding the right products and services that can provide Real Help With Real Life - whether that’s saving for a gap year trip, buying a first home, or anything in between.
  • Facilitate great conversations confidently through channel of choice, as you support our members in branch, over the phone and with the operation of their accounts online.
  • Forget sales targets, and enjoy the freedom to do what’s right.

    • Here at YBS no two branches are the same, they each have their own characteristics and qualities that makes working there so special. Here is what the hiring manager had to say about York Branch.

    'The York branch is located in the heart of the busy tourist city which is easily accessible by train and has a regular bus service to all surrounding villages, towns and cities. The York team is friendly, passionate about our customers and...

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    Job Details

    Location York, England
    Job Type Permanent - Part Time
    Category Information and Record Clerks
    Posted July 19, 2026
    Deadline August 28, 2026