Customer Service Advisor

Berwick Care

📍 telford, england, United-Kingdom

Full-time Management & Operations

Job Description

Take Ownership. Deliver Exceptional Service. Make an Impact.

We are looking for a friendly, driven, and highly committed Customer Service Representative to join our team. This is not a role for someone who wants to simply “do their job” — this is an opportunity for someone who takes real ownership, thrives on responsibility, and is motivated to go above and beyond to deliver an outstanding customer experience.

You will play a key role in supporting customers and the wider team by ensuring smooth communication, accurate order processing, and proactive problem-solving. You will be expected to take ownership of customer queries from start to finish and ensure a consistently positive experience.

This is a hands‑on, fast‑paced role where you will be the first point of contact for our customers , managing enquiries, resolving issues, and ensuring every interaction reflects the high standards of our business. You will be trusted to manage your...

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