Customer Service Advisor – Student Accommodation

Customer Service Advisor – Student Accommodation

Customer Service Advisor

Location : Pittodrie Street, Aberdeen Salary : £21,762.00 with overtime paid at 1.25 x hour rate

Hours : Average of 30 hours per week (contracted to 1,638 hours annually) between 8am to 8pm.

Term : Fixed term until 31 October 2026

About Student Roost

Student living is about so much more than just a room, it’s about feeling at home. As a Customer Service Advisor, you’ll be at the heart of creating an exceptional experience for our residents, offering support, safety, and a sense of community throughout their journey with us.

What You’ll Be Doing

Why Join Student Roost?

• Customer Experience & Resident Support
• Events & Community Engagement
• Operational & Administration
• Debt Management
• Inclusive & Supporting Culture
• Opportun...