Skilled in managing customer orders and delivering great service?Thrive in a customer-focused role where no two days are the same?About Our Client
This company is a well-established organisation in the FMCG sector, known for its commitment to providing high-quality products and services. Operating as part of a medium-sized team, the company values efficiency and customer satisfaction in all aspects of its operations.
Job Description
Respond promptly and professionally to customer inquiries via phone and email.Process orders accurately and ensure timely delivery of goods.Resolve customer issues and complaints with a focus on maintaining satisfaction.Collaborate with internal teams to ensure smooth operations and communication.Maintain accurate records of customer interactions and transactions.Monitor and follow up on outstanding orders and payments.Provide support to...