Job Description
Customer Service Representative
- Location: Prescot
- Salary: £25,789 per annum
- Hours: Monday to Friday, 9:00am - 5:00pm
- Excellent company benefits
About the Role
We are working with a well-established manufacturing business based in Prescot who are looking to recruit a Customer Service Representative to join their friendly and supportive team. This is a full‑time, office‑based role offering stable working hours and a competitive salary.
The role is a mix of customer interaction via phone and email, supporting customers throughout the entire order lifecycle.
Key Responsibilities
- Handling customer queries via telephone and email in a professional and timely manner
- Processing customer orders accurately on internal systems
- Managing order‑related queries, including amendments, deliveries and lead times
- Providing after‑...