Customer Service Advisor

Yorkshire Building Society

📍 Peterborough, England, United Kingdom

Permanent - Part Time Information and Record Clerks

Job Description

About the Role
As a Customer Service Advisor, you’ll:
Build meaningful relationships with our members and help them find the right products and services to support their goals—whether that’s saving for a special trip, buying a first home, or planning for the future.
Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
Focus on doing what’s right for our members—without the pressure of sales targets.
Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Peterborough Branch.
“Peterborough is a vibrant branch located in a busy city centre with excellent transport links and a diverse customer base. We are passionate about supporting your onboarding journey, so you feel confident delivering great service across multiple channels, including face-to-fac...
        

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Job Details

Location Peterborough, England

Job Type Permanent - Part Time

Category Information and Record Clerks

Posted July 10, 2026

Deadline August 19, 2026