Customer Service Advisor - Part Time - Online (Valencia)

An international company operating in the Food & B&V ingredient sector is currently recruiting a Customer Operations Specialist to support its French‑speaking customer portfolio. The role sits at the intersection of customer service, sales support, and order management, ensuring a high level of service across the full order‑to‑cash cycle. This position works closely with Key Account Managers and regional commercial teams, acting as a key operational contact for customers.

Responsibilities

• Validate customer data at the order stage, including pricing, commercial terms, exceptions, and specific logistics requirements.
• Handle customer and internal enquiries related to product availability, quality, substitutions, inventory levels, order status, pricing, billing, and invoicing.
• Support the sales team with account‑related operational issues, including carrier incidents and delivery constraints.
• Maintain accurate customer and account recor...