Customer Service Advisor Out of Hours

We are working closely with a local authority in Lincolnshire to assist with the appointment of a Customer Service Advisor Out of Hours, on a 3-months contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £12.76- £16.49 per hour

Hours per week : 25

Summary:

The Customer Service Advisor Out of Hours is responsible for providing a professional, responsive, and customer-focused first point of contact for Lincolnshire County Council's emergency and out-of-hours services. The role supports a wide range of Council services, including Adult Social Care, Children's Services, Highways, District Council services, Libraries, Heritage, and Housing Repairs. The postholder gathers critical information, assesses the urgency of enquiries, re...