Customer Service Advisor

Experian

📍 Nottingham, England, United Kingdom

Full-time Information and Record Clerks

Job Description

Job Description

We're on the lookout for Customer Experience specialist to join our vibrant and friendly team at our Nottingham-based Customer Experience Centre. You will be part of a great team where your voice truly matters, and you personally can make a positive difference to the lives of our customers every day.

You will guide customers through their queries to provide a quick and perfect resolution. You'll have the chance to impress every time by delivering an exceptional customer experience, and in return will receive ongoing development and career progression opportunities.

You will also

  • Handle customer queries through inbound calls and emails, with AI features available to support you.
  • Provide a great and memorable customer experience every time
  • Understand regulatory requirements and remain compliant
  • Continue to develop knowledge
  • Further details:

  • Full and Part‑time rolesavailable (minimum 20 hours p...
  • Apply for this Position