Customer Service Advisor – North Bay
T
The 401 Group
📍 north bay, nipissing district, Canada
Job Description
Elevate your career as a Customer Service Advisor at 401 Group in North Bay, Ontario. This role emphasizes an exceptional customer experience and efficient service solutions across all dealership interactions.
As a Service Advisor/Warranty Administrator, you will take charge of customer check-ins and vehicle assessments, leveraging your 1-2 years of customer service expertise. This exciting opportunity requires effective communication, problem-solving skills, and the ability to manage warranty processes while reassuring customers that their automotive needs are met.
Key Responsibilities:
• Diagnose vehicle issues through customer descriptions and inspections
• Clarify warranty contracts and coverage for customers
• Develop repair cost estimates and explain them clearly
• Process repair orders and maintain accurate records
• Engage with customers, addressing their questions and concerns
Requirements:
• 1-2 years of experience in a customer-facing role
• Bac...
As a Service Advisor/Warranty Administrator, you will take charge of customer check-ins and vehicle assessments, leveraging your 1-2 years of customer service expertise. This exciting opportunity requires effective communication, problem-solving skills, and the ability to manage warranty processes while reassuring customers that their automotive needs are met.
Key Responsibilities:
• Diagnose vehicle issues through customer descriptions and inspections
• Clarify warranty contracts and coverage for customers
• Develop repair cost estimates and explain them clearly
• Process repair orders and maintain accurate records
• Engage with customers, addressing their questions and concerns
Requirements:
• 1-2 years of experience in a customer-facing role
• Bac...