Customer Service Advisor

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📍 Loughborough, Leicestershire, United Kingdom

Full-time other-general

Job Description

We’re recruiting for Customer Service Advisors to earn £25,521.60 per annum.

Training is included to prepare you for this role.

Customer Service Advisor role:

Permanent, full-time Inbound Sales Advisor role. Handling inbound customer calls, providing excellent customer service, identifying customer needs, processing enquiries and supporting customers to a resolution. Building rapport, maintaining accurate records and working towards individual and team performance targets while following company procedures.

You will need:

* Excellent customer service skills

* Great verbal and written communication skills with a confident, friendly approach

* To place our customers at the heart of every interaction and be the voice of our customer

* Strong attention to detail and accuracy

* Resilient, organised, and able to work in a fast-paced environment

* Able to prioritise workload across several work streams

...
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