Job Description
Customer Service
Central Leeds
Permanent | 35 hours per week
£14.15 per hour
Monday-Friday
________________________________________
Are you passionate about helping people navigate challenging financial situations?
Do you thrive in a role where problem solving, communication and attention to detail are key?
We're working with a well-established organisation looking for a Customer Service Specialist to join their team. This is a fantastic opportunity for someone with strong customer service, negotiation or case management experience who enjoys working in a fast-paced, people-focused environment.
________________________________________
The Role
You'll manage a caseload of clients, supporting them through key stages of finding a sustainable financial solution. This includes gathering and reviewing information, identifying any gaps, and ensuring cases progress efficiently and accurately.
You'll act as a main point of contact for clients, handling sensi...
Central Leeds
Permanent | 35 hours per week
£14.15 per hour
Monday-Friday
________________________________________
Are you passionate about helping people navigate challenging financial situations?
Do you thrive in a role where problem solving, communication and attention to detail are key?
We're working with a well-established organisation looking for a Customer Service Specialist to join their team. This is a fantastic opportunity for someone with strong customer service, negotiation or case management experience who enjoys working in a fast-paced, people-focused environment.
________________________________________
The Role
You'll manage a caseload of clients, supporting them through key stages of finding a sustainable financial solution. This includes gathering and reviewing information, identifying any gaps, and ensuring cases progress efficiently and accurately.
You'll act as a main point of contact for clients, handling sensi...