Customer Service Advisor
P
Pertemps Birmingham Industrial
📍 Lea Marston, Warwickshire, United Kingdom
Job Description
Customer Service Advisor
Coleshill | Full-Time | Free Parking
Are you an experienced Customer Service Advisor looking for your next opportunity?
We are currently recruiting on behalf of a leading international logistics provider based in Coleshill. This is an excellent opportunity to join a well-established business that genuinely invests in its people, offering long-term career prospects, a supportive team environment, and excellent employee benefits.
The Role
As a Customer Service Advisor, you will be responsible for delivering outstanding customer service while handling a high volume of inbound enquiries. Duties will include:
Managing inbound customer calls relating to orders, stock availability, deliveries, and account queries
Resolving customer complaints and providing effective solutions
Updating and maintaining customer records using internal CRM systems
Working with Microsoft Excel to manage and update customer information
Delivering a professi...
Coleshill | Full-Time | Free Parking
Are you an experienced Customer Service Advisor looking for your next opportunity?
We are currently recruiting on behalf of a leading international logistics provider based in Coleshill. This is an excellent opportunity to join a well-established business that genuinely invests in its people, offering long-term career prospects, a supportive team environment, and excellent employee benefits.
The Role
As a Customer Service Advisor, you will be responsible for delivering outstanding customer service while handling a high volume of inbound enquiries. Duties will include:
Managing inbound customer calls relating to orders, stock availability, deliveries, and account queries
Resolving customer complaints and providing effective solutions
Updating and maintaining customer records using internal CRM systems
Working with Microsoft Excel to manage and update customer information
Delivering a professi...