Customer Service Advisor

Yorkshire Building Society

📍 Inverness, Inverness, United Kingdom

Permanent - Full Time Information and Record Clerks

Job Description

About the Role
As a Customer Service Advisor, you’ll:
Build meaningful relationships with our members and help them find the right products and services to support their goals—whether that’s saving for a special trip, buying a first home, or planning for the future.
Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
Focus on doing what’s right for our members—without the pressure of sales targets.
Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Inverness Branch.
“We are looking for a candidate to join our small, highly engaged, and efficient team of customer consultants. Being a smaller team, we can provide increased engagement, close collaboration and focused management allowing us to spend more time to support and develop our team membe...
        

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Job Details

Location Inverness, Inverness

Job Type Permanent - Full Time

Category Information and Record Clerks

Posted July 14, 2026

Deadline August 23, 2026