Customer Service Advisor (Inbound)
P
Pertemps Bond
📍 Sunderland, England, United Kingdom
Job Description
We are delighted to be working in partnership with Northern Powergrid to recruit a Customer Service Advisor to join their growing team on the 20th July 2026.
Northern Powergrid are the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region’s needs, now and in the future.
We’re looking for people with a Customer First mind-set to provide a professional, quality service to customers as they strive to continually deliver a consistent 10 out of 10 experience for all of their customers.
Northern Powergrid are the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region’s needs, now and in the future.
We’re looking for people with a Customer First mind-set to provide a professional, quality service to customers as they strive to continually deliver a consistent 10 out of 10 experience for all of their customers.
- Based in Sunderland
- Full training provided for the first 4-8 weeks
- Shifts run between 6am -10pm
- 37 hours a week covering any 5 out of 7 days a week
- Overtime availalbe...