Customer Service Advisor

Venatu Consulting Ltd

📍 Hitchambury, Buckinghamshire, United Kingdom

Full-time other-general

Job Description

Accident Repair Customer Service Advisor

Location: Slough

Salary: £28,000 - £32,000k (Dependant on experience)

Working Hours: Monday to Friday, 7:30am - 5:00pm

We are currently looking for an experienced Customer Service Advisor to join a busy, manufacturer approved automotive Bodyshop. This is an exciting opportunity to become part of a professional team dedicated to delivering outstanding customer service throughout the vehicle repair journey.

The Role

As a Customer Service Advisor, you'll be the first point of contact for customers, providing excellent communication and support from the moment their vehicle is booked in until it is returned. You'll play a key role in ensuring a smooth customer experience while working closely with the workshop and insurance partners.

Your responsibilities will include:

Welcoming customers and managing all enquiries professionally.
Booking vehicles in for repairs and coordinating appointments...
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