Customer Service Advisor

Are you a customer champion? Are you passionate about delivering excellent customer service? Do you love communicating and have exceptional interpersonal skills? Are you a genius problem solver? Then we want to hear from you. At BiGDUG we pride ourselves on offering our customers what they want. We supply our customers with the best quality products and the very best prices and we are on a huge growth trajectory, therefore, we’re looking for a highly skilled Customer Service Advisor to join our friendly and close knit team in Gloucester.

Responsibilities

• Deliver an excellent and consistent customer service experience via all channels, including telephone, email and face to face (internal colleagues).
• Ensure that all customer contacts are handled well, giving customers the best possible experience of our brand.
• Liaise with internal departments as and when necessary eg. Accounts, Warehouse.
• Actively help our customers to buy through c...