Customer Service Advisor - French Speaking

Overview

Job Title: Customer Service Advisor - French Speaking

Location: Portslade, Brighton

Start Date: Monday, 22nd June

Pay Rate: per hour

Hours: 1pm-7pm, Monday-Friday

This temporary role will last roughly 4-5 weeks.

Note: Immediate availability is essential due to the fixed start date.

Responsibilities

• Carrying out structured mystery shopper calls using set scripts and background scenarios
• Making outbound calls using provided scripts
• Collecting and accurately recording service and pricing information
• Updating existing records and identifying discrepancies in data
• Reviewing and documenting differences between current data and information provided over the phone
• Maintaining a high level of attention to detail and consistency throughout all tasks

Qualifications

• Previo...