Customer Service Advisor
O
Optima Recruitment
📍 Epsom, Surrey, United Kingdom
Job Description
Customer Service Advisor
About the Role
Our client is a well-established and growing business looking to recruit a Customer Service Advisor to join their friendly team. This is a busy and varied role where you'll be the first point of contact for customers, providing a professional and efficient service via telephone and email. You'll play an important part in ensuring enquiries are handled effectively, orders are processed accurately, and customers receive a positive experience throughout their journey.
* Based in Epsom
* c£27,000 salary
* Monday – Friday, 9am – 5.30pm
* Parking on site
Key Responsibilities
* Respond to customer enquiries via telephone and email in a timely and professional manner.
* Resolve customer issues and complaints, identifying appropriate solutions.
* Process customer orders, requests and amendments accurately.
* Maintain and update customer records using internal syst...
About the Role
Our client is a well-established and growing business looking to recruit a Customer Service Advisor to join their friendly team. This is a busy and varied role where you'll be the first point of contact for customers, providing a professional and efficient service via telephone and email. You'll play an important part in ensuring enquiries are handled effectively, orders are processed accurately, and customers receive a positive experience throughout their journey.
* Based in Epsom
* c£27,000 salary
* Monday – Friday, 9am – 5.30pm
* Parking on site
Key Responsibilities
* Respond to customer enquiries via telephone and email in a timely and professional manner.
* Resolve customer issues and complaints, identifying appropriate solutions.
* Process customer orders, requests and amendments accurately.
* Maintain and update customer records using internal syst...