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Customer Service Advisor

Yorkshire Building Society

📍 Dronfield, England, United Kingdom

Permanent - Part Time Information and Record Clerks
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Job Description

About the Role

As a Customer Service Advisor, you’ll:

  • Build meaningful relationships with our members and help them find the right products and services to support their goals—whether that’s saving for a special trip, buying a first home, or planning for the future.
  • Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
  • Focus on doing what’s right for our members—without the pressure of sales targets.

    • Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Dronfield Branch

    Dronfield is a small town which lies midway between Sheffield and Chesterfield, and only 3 miles from the Peak District. The branch itself is based in Dronfield Civic Centre, along with a number of other local businesses, great for networking and some lunchtime shopping! The team i...

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    Job Details

    Location Dronfield, England
    Job Type Permanent - Part Time
    Category Information and Record Clerks
    Posted July 04, 2026
    Deadline August 13, 2026