Customer Service Advisor

Derby City Council

📍 Derby, England, United Kingdom

Permanent Information and Record Clerks

Job Description

Job description
Organisation: Derby Homes
37 hours per week

Permanent

London Road/Council House/Home
TO APPLY FOR THIS VACANCY, YOU MUST DO SO THROUGH THE , BY CREATING AN ACCOUNT USING THE “APPLY ONLINE” LINK. 
Are you ready to be the friendly face of Derby Homes? We’re looking for enthusiastic Customer Service Advisors to join our Customer Services Team.
As the first point of contact, you’ll make a real difference every day, helping customers, solving problems, and keeping things running smoothly. It is a fast paced Call Centre environment, but the reward of helping someone in need makes it all worthwhile!
About the role:
Handle customer enquiries via phone, face-to-face, and online with speed, accuracy, and a friendly approach.

Get hands-on training and learn all about social housing and Derby Homes’ services.

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Job Details

Location Derby, England

Job Type Permanent

Category Information and Record Clerks

Posted June 28, 2026

Deadline August 07, 2026