Job Description
The New Homes Ombudsman Service (NHOS) has been established to provide free independent redress to consumers who purchase a new home for their own occupation from a housebuilder or developer registered with the New Homes Quality Board (NHQB). The NHQB has established the New Homes Quality Code to which registered housebuilders and developers are required to adhere. Complaints brought to NHOS are reviewed against the requirements of this Code. NHOS is a consumer-facing service.
We have an opportunity within our NHOS to join them as a Customer Service Advisor.
This is a full-time, permanent position that will be based at either our TDS office in Hemel Hempstead or Glasgow, depending on where you are located. The role will follow our hybrid working policy of a minimum of 2 days in the office per week.
The salary for this position is £24,945.96 - £26,542.43 per annum, depending on location.
Key responsibilities
- Providing ...