Customer Service Advisor – Control Tower

Automobile Association

📍 oldbury, england, United-Kingdom

Full-time Management & Operations

Job Description

Customer Service Advisor - Control Tower

Reference

COI00319

Contract Type

Full Time

Location

Oldbury

Closing Date

Details

Job Title: Control Tower - Customer Service Advisor

Location: Oldbury (Office Based)

Salary: £26,750 plus bonus potential up to £2k p/y post probation

Contract: Full time – permanent

Hours: 40 hours per week.

Shift Pattern: Rotating shift pattern covering 365 days of the year shifts between 7am-9pm.

Start Date: 20th July 2026 (Please note - if you do have holiday within the first 5 weeks of the start date, your application may not be progressed)

Interviews: 22nd June - 2nd July 2026

You’ll be working in a fast paced, friendly environment where you’ll be taking and making around 100 calls a day, ranging from updating customers throughout their breakdown journey, to man...

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