Customer Service Advisor (Claims)
E
Emmerson Ross Recruitment
📍 Paignton, Devon, United Kingdom
Job Description
Our client, a well-established and growing Accident Management company, is looking for a Customer Service Advisor to join their friendly and supportive team.
If you have experience in customer service, a contact centre, administration or a busy office environment, this could be the perfect opportunity. Full training is provided, so previous claims experience is not required.
As a Customer Service Advisor, you'll support customers following road traffic accidents, guiding them through the process, arranging replacement vehicles and keeping them updated every step of the way.
The Role
As a Customer Service Advisor, you'll manage customer cases from first contact through to completion, delivering excellent customer service while ensuring every case is handled efficiently.
* Handle inbound customer calls and enquiries.
* Manage customer cases from start to finish.
* Arrange suitable replacement vehicles.
* Liaise with repair g...
If you have experience in customer service, a contact centre, administration or a busy office environment, this could be the perfect opportunity. Full training is provided, so previous claims experience is not required.
As a Customer Service Advisor, you'll support customers following road traffic accidents, guiding them through the process, arranging replacement vehicles and keeping them updated every step of the way.
The Role
As a Customer Service Advisor, you'll manage customer cases from first contact through to completion, delivering excellent customer service while ensuring every case is handled efficiently.
* Handle inbound customer calls and enquiries.
* Manage customer cases from start to finish.
* Arrange suitable replacement vehicles.
* Liaise with repair g...