Customer Service Advisor
T
The Business Connection Group
📍 Chester, Cheshire, United Kingdom
Job Description
Our client is seeking a dynamic and motivated Customer Service Advisor to join the Customer Service Team, ensuring the highest standards of service are consistently met.
This is an exceptional opportunity for a Customer Service Advisor to join this global company within their prestigious, modern Chester office. The Customer Service Advisor will be rewarded with a fantastic benefits package including a company bonus scheme; 26 days annual leave plus Bank Holidays; a contributory pension scheme; life assurance; free onsite parking and more!
Hours of work: Mon – Fri on a rota basis - 8.30am – 4.30pm or 9.30am – 5.30pm.
The successful candidate will:-
· Be the first point of contact for B2B customers
· Provide level 1 support of handling all incoming interactions and escalating as per correct procedures
· Handle high inbound call volumes whilst also maintaining interactions via live chat and case management
· Accurately enter and maintain da...
This is an exceptional opportunity for a Customer Service Advisor to join this global company within their prestigious, modern Chester office. The Customer Service Advisor will be rewarded with a fantastic benefits package including a company bonus scheme; 26 days annual leave plus Bank Holidays; a contributory pension scheme; life assurance; free onsite parking and more!
Hours of work: Mon – Fri on a rota basis - 8.30am – 4.30pm or 9.30am – 5.30pm.
The successful candidate will:-
· Be the first point of contact for B2B customers
· Provide level 1 support of handling all incoming interactions and escalating as per correct procedures
· Handle high inbound call volumes whilst also maintaining interactions via live chat and case management
· Accurately enter and maintain da...