Job Description
Job Title: Customer Service Advisor
Type: Temporary - 3 months
Location: South Wales
Salary: £26,942 per annum
Hours: Full Time
BRC are working closely with a social housing organisation in South Wales who are looking for a Customer Services Advisor to join their busy Customer Services team.
This is an excellent opportunity for an experienced customer service professional with a background in social housing, contact centres or customer-facing environments. You will act as the first point of contact for customers, delivering an efficient, empathetic and professional service across a range of housing-related enquiries.
Responsibilities:
Acting as the first point of contact via telephone, email, online channels and face-to-face.
Handling enquiries relating to repairs, rents, neighbourhood services and housing management.
Diagnosing and logging repair requests ac...
Type: Temporary - 3 months
Location: South Wales
Salary: £26,942 per annum
Hours: Full Time
BRC are working closely with a social housing organisation in South Wales who are looking for a Customer Services Advisor to join their busy Customer Services team.
This is an excellent opportunity for an experienced customer service professional with a background in social housing, contact centres or customer-facing environments. You will act as the first point of contact for customers, delivering an efficient, empathetic and professional service across a range of housing-related enquiries.
Responsibilities:
Acting as the first point of contact via telephone, email, online channels and face-to-face.
Handling enquiries relating to repairs, rents, neighbourhood services and housing management.
Diagnosing and logging repair requests ac...