Customer Service Advisor

Job Description

We're looking for a Contract Support Advisor to join our MOJ and Home Office Contract Administration team based in Basingstoke.

Location: Basingstoke
Hours: Monday to Friday

We are unable to offer certificates of sponsorship to any candidates in this role.

This is an excellent opportunity to join our dedicated Contract Administration team, where you'll play a vital role in supporting our operational and office-based colleagues. You'll be at the heart of our service delivery, ensuring smooth coordination of work orders and providing essential administrative support across our MOJ and Home Office contracts.

Responsibilities

• Raising, allocating and completing work orders for both reactive works and contract managers, ensuring all details are accurate and comprehensive.
• Communicating effectively with customers and colleagues, monitoring inboxes and providing phone cover to ensure seamless service ...