Customer Service Advisor

Advanced Resource Managers

📍 Andover, England, United Kingdom

Permanent Information and Record Clerks

Job Description

Customer Service Advisor


Andover


Permanent


£24, per annum

ARM have an exciting opportunity for a Customer Service Advisor, You?ll take a positive approach to coaching and embrace learning and change with a great flexible attitude.

The Role:

  • You?ll be motivated to continually meet and exceed targets and able to deal with multiple tasks at once in a very dynamic and busy environment.

  • Having good communication skills is vital in this role as you will be expected to deal with a wide range of issues from reporting repairs to tenancy management, demonstrating empathy and rapport in every call.

  • Some calls can be complex and challenging, you?ll ensure you use the knowledge base to ask effective questions to deliver the correct outcome for the customer.

  • You?ll be expected to adhere to data protection legislation, checking customer information and updating personal details
  • Requirements:<...

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