Customer Service Adviser (Insurance)

Employment Specialists

📍 Colchester, England, United Kingdom

Permanent Information and Record Clerks

Job Description

What you'll be doing

Handling incoming calls and emails and providing a great customer experience

Providing motor and home insurance quotations and converting quotes into new business

Processing policy changes, updates and general insurance transactions

Supporting renewals and helping retain existing customers

Spotting opportunities to cross-sell additional products and introduce customers to a Financial Adviser when relevant

Keeping customer records up to date on the CRM system (Microsoft Dynamics)

Supporting proactive outbound activity to generate new opportunities
What we're looking for
Experience in motor and home insurance (commercial exposure is a bonus, but not essential)

Confident, friendly communication skills (phone, email and face-to-face)

A genuine can-do attitude and pride in delivering excellent service

Organised, reliable...

Apply for this Position

Job Details

Location Colchester, England

Job Type Permanent

Category Information and Record Clerks

Posted July 25, 2026

Deadline September 03, 2026