Customer Service Administrator
G
Gibson Hollyhomes
📍 Trafford Park, Greater Manchester, United Kingdom
Job Description
Customer Service Administrator – Temporary
£12.71 per hour
Trafford Park
Immediate Start
Hybrid working
Great opportunity to join this well-established business due to busy period / workloads we are seeking a Customer Service Administrator to join their team. The role will be working on a hybrid basis after the initial training.
Key Responsibilities for Customer Service Administrator job;
* Provide first class customer service at all times
* Ensure all part returns are actioned with the SLA agreed
* Ensure each failed delivery or collection has at least one out bound call direct to the customer to determine what the issue was
* Contact the customer and provide and update
* Determine if a cost should be applied to the order, core or rehire
* Adherence to all company policies and procedures.
Key Skills required for Customer Service Administrator job;
* Experience within custome...
£12.71 per hour
Trafford Park
Immediate Start
Hybrid working
Great opportunity to join this well-established business due to busy period / workloads we are seeking a Customer Service Administrator to join their team. The role will be working on a hybrid basis after the initial training.
Key Responsibilities for Customer Service Administrator job;
* Provide first class customer service at all times
* Ensure all part returns are actioned with the SLA agreed
* Ensure each failed delivery or collection has at least one out bound call direct to the customer to determine what the issue was
* Contact the customer and provide and update
* Determine if a cost should be applied to the order, core or rehire
* Adherence to all company policies and procedures.
Key Skills required for Customer Service Administrator job;
* Experience within custome...