Customer Service Administrator

Imperial Recruitment Group

📍 Rickleton, Tyne & Wear, United Kingdom

Full-time architecture-and-engineering

Job Description

Internal Sales Administrator

Imperial Recruitment Group are working with a key client who are looking to recruit an Internal Sales Administrator on a permanent basis.

Main Purpose:

The Internal Sales Administrator is responsible for providing exceptional customer service by managing customer accounts efficiently and ensuring customer requirements are met from enquiry through to order completion. Working closely with internal departments, the successful candidate will support the sales function by processing orders, maintaining accurate customer records, resolving customer issues and ensuring service levels are achieved.

Responsibilities:

* Deliver outstanding customer service, ensuring a positive customer experience at every stage.

* Process and administer customer orders accurately and efficiently.

* Liaise with Planning and Operations to ensure customer orders are delivered in line with agreed Service Level Agreements (SLAs).
...
Apply for this Position