Customer Service Administrator

Contract: Temporary - for one month

Shift: Full-time, Mon – Fri, 9am-5pm (37hr week)

Read the overview of this opportunity to understand what skills, including relevant soft skills and software package proficiencies, are required.

An excellent opportunity has arisen for a motivated and customer‑focused individual to join a busy head office team as a Customer Service Administrator.

In this role, you will provide a national client base with a high standard of customer service, working closely with clients and field staff. You will also be responsible for completing administrative duties accurately and maintaining up‑to‑date records in line with company procedures.

Key Responsibilities

• Provide a courteous and professional telephone service to customers, ensuring their needs are met efficiently.
• Become fully competent, through in‑house training, in the use of company systems to meet customer requirements and share accu...