Customer Service Administrator

Culina Group

📍 Market Drayton, England, United Kingdom

Part-time Information and Record Clerks

Job Description

Job Description
The purpose of a Customer Services Administrator is to support the day to day administration of Customer Services, offering outstanding contract support and customer service in a fast paced friendly environment and providing a continuous professional and dedicated service.
Part-time | 20 hours per week | 12-month FTC
Shift Pattern: 21:30 to 06:00 (Night shifts)

Salary: £15,005 per annum
Answering calls for both internal and external personnel.
Problem solving for client, customer and Internal departments.
Meeting customer and client expectations.
Resolving customer and client queries.
Collating accurate information for client KPI packs and internal business reporting.
Maintain a high level of customer/ client focus.
Provide various reports for clients in a timely manner.
Check PODs have cleared on the system, investigate and clear down unallocated POD’s.

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Job Details

Location Market Drayton, England

Job Type Part-time

Category Information and Record Clerks

Posted July 16, 2026

Deadline August 25, 2026