Customer Service Administrator

Vibe Recruit

📍 Blackwood, Gwent, United Kingdom

Full-time management

Job Description

Vibe Recruit is recruiting for a Customer Services Administrator on behalf of a leading manufacturing client in Blackwood.

This is a fantastic opportunity for an organised and customer-focused professional to join a busy team, supporting customers and internal departments to ensure orders are processed accurately and delivered on time.

Location: Blackwood
Salary: £26,000 per annum
Hours: Monday to Friday, 08:30 - 17:00

Key Responsibilities:

Process and manage customer orders from receipt through to delivery.
Liaise with Planning, Logistics, Production, and Sales teams to ensure smooth order fulfilment.
Build and maintain strong customer relationships.
Handle customer enquiries, complaints, and delivery issues.
Maintain accurate customer records and order information.
Produce customer reports and provide regular updates on order status.
Support continuous improvement initiatives and identify process improvements.Requirements:

Pr...
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